![]() Monitor GPU temperatures: Overheating can sometimes cause crashes. If the crashes only occur with h264/HEVC files, it could indicate a compatibility issue with those codecs and your GPU. Try testing with different media formats to see if the issue persists. Test with different media formats: As you mentioned, the crashes occur specifically when working with h264/HEVC footage. Experimenting with these settings might help identify the specific cause of the crashes. You may have options to enable or disable specific hardware acceleration features or choose different levels of acceleration. Software updates sometimes address compatibility issues and provide fixes for known problems.Īdjust hardware acceleration settings: In Adobe Premiere and Media Encoder, you can try adjusting the hardware acceleration settings. New driver updates often include bug fixes and improvements that can help resolve stability issues.Ĭheck for software updates: Ensure that you have the latest version of Adobe Premiere and Media Encoder installed. ![]() ![]() Update your GPU drivers: Make sure you have the latest drivers installed for your Zotac RTX 3080. While I can't provide a definitive solution, I can offer some suggestions that may help you troubleshoot the problem: I'm sorry to hear that you're experiencing issues with hardware-accelerated encoding/decoding causing your GPU to crash. Zotac Gaming RTX 3080 Trinity OC (stock speed) That's on the horizon in the next couple weeks when I upgrade to a 5900X so at that point I'll turn it back on and see how it goes. The only step I didn't try was a full system reformat. If anyone else has dealt with this and found a way to leave hardware acceleration on please let me know. Hasn't been a single crash since, though it comes at the cost of slower exports and no longer being able to smoothly playback certain flavours of mp4, which unfortunately makes up about 80% of the footage clients send me. So I disabled hardware accelerated h264/HEVC decoding/encoding and like magic, all my problems were solved. That's when I had one last realization, that the crash never occured when loading footage that wasn't h264/HEVC. I was determined not to give up on my $1300 monstrosity and go back to my 1080, which never had any of these issues, and was now installed in my media server machine anyway.īut after months of this, I was ready to give up and RMA the damn thing. I tried everything I could think of to troubleshoot it, changing various cache settings, reinstalling the apps and drivers, switching between studio and game drivers, tweaking GPU settings, etc. ![]() ![]() My PC would lock up for ~30 seconds, then the screen would go black, GPU would reboot and anything that was open and relied on GPU (Adobe apps, vimeo/youtube tabs, etc.) would need to be closed and restarted. waited for footage/thumbnails to process when opening an existing project There was a 50% chance my GPU would crash whenever I clicked/tabbed away from Premiere or AME during specific situations: I got my hands on Zotac RTX 3080 last July, and while I reaped obvious benefits, it came with one huge, irritating drawback - Premiere and Media Encoder started crashing my GPU. Posting this to see if anyone else has had this issue, and to solve the mystery if you've been trying to fix it. ![]()
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